Privacy Policy
At www.smartworkwear.co.uk, we take your privacy seriously and are committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website and make purchases from our online store. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of personal information when you use our website:
Personal Identifiable Information (PII): This includes your name, email address, phone number, billing address, shipping address, and payment information when you make a purchase.
Non-Personal Information: This includes browsing data, IP addresses, device information, and other technical data to improve our website functionality and enhance user experience.
Cookies: We use cookies to collect information on how you interact with our website. Cookies allow us to remember your preferences and improve our services.
2. How We Use Your Information
We use the information we collect in the following ways:
To process and complete your orders, including delivering products, issuing refunds, and contacting you about your order status.
To communicate with you about promotions, special offers, or other marketing materials (only if you have opted in to receive such communications).
To improve our website, enhance user experience, and analyse trends.
To comply with legal obligations, including fraud prevention and security purposes.
3. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. If you request the deletion of your account or data, we will remove it from our systems, subject to any legal or regulatory requirements.
4. Sharing Your Information
We will not sell, rent, or share your personal data with third parties for their own marketing purposes without your consent. However, we may share your information with trusted third parties in the following cases:
Service Providers: We may share your information with trusted partners, such as payment processors and shipping companies, to complete your orders.
Legal Compliance: We may disclose your personal information if required to do so by law, to comply with legal processes, or to protect our rights, safety, or the safety of others.
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:
Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in your personal data.
Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.
Right to Object: You can object to our processing of your personal data, including for direct marketing purposes.
Right to Data Portability: You have the right to request a transfer of your data to another service provider in a structured, commonly used format.
To exercise any of these rights, please contact us at [Insert Contact Information].
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience. By using our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.
For more details, please refer to our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party website you visit.
9. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect or solicit personal data from children under the age of 16. If we discover that we have inadvertently collected personal data from a child under 16, we will take immediate steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised date will be updated at the top of the policy. We encourage you to review this policy periodically for the latest information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:
Email: sales@smartworkwear.co.uk
Whatsapp: 07723 107 319
Phone: 01282 942 085
address: Kingsway House, Kingsway, Burnley BB11 1BJ
